Facebook pixel

Coronavirus - COVID 19, information and instructions

What to do if you are experiencing flu symptoms or suspect a corona virus infection

The new criteria for corona sampling

  • You do not need to go for COVID-19 test, if you have received two doses of vaccine and your symptoms are mild.
  •  Go for a test, if you work with clients in the social and health care sector.
  •  If you are experiencing symptoms of flu such as coughing, fever or sore throat stay at home and avoid contact to other people until the symptoms are completely gone.
  • Persons over 12 years of age needs to go for a COVID-19 test only if he/she has been exposed to coronavirus, or if the child is going to hospital to be examined or if there are persons over 16 years of age in the family circle who do not have the full vaccination protection.
  •  A child can go back to school or kindergarten when the symptoms of flu are easing.
  • Persons over 12 years of age have the same testing criteria as adults.

What to do if you are experiencing flu symptoms or suspect a corona virus infection?

  • If you experience mild symptoms, stay home and avoid contact with other people. Coronavirus may also be mildly symptomatic.
  • Go for a test if you have not received two doses of vaccine. You do not need to go for a test, if you have received two doses of vaccine and you do not work with clients in social and health care sector.
  • If you have questions concerning a coronavirus infection, please contact Valkeakoski health centre corona virus advice (8 am – 4 pm on weekdays): 040 335 6880 or 03 5691 7600.
  • Tays corona virus advice: 03 311 65333.
  • In order to prevent the virus from spreading, please call first. Do not go to a health centre or a hospital without an appointment.
  • For children during on-duty hours (weekdays 14 pm – 7 am, weekends and holidays round the clock), call TAYS: 03 311 63345.
  • National corona virus advice: 0295 535 535.
  • Click here to access the Coronabot (Instructions and advice on corona related matters offered by the Health Village website).

The advisory hotlines may have queues, so please be patient.

If you suspect that you have contracted the corona virus, you can ask for instructions from the advisory hotlines. A nurse will answer your call and examine whether there is reason to suspect a corona virus infection.

Patients in relatively good condition are advised to use the tays.fi website and other online resources provided by public officials as much as possible.

If you are experiencing mild symptoms of respiratory illness such as cough, sore throat, muscle soreness or fever, please rest and recover at home. Stay at home until the symptoms are completely gone.

The Valkeakoski Health Center hosts a separate respiratory infection clinic in the facilities of the care and rehabilitation department Hoiku (Hoiva- ja kuntoutusyksikkö). The address is Kirkkotie 8. The clinic accepts patients only by appointment -> Call (8 am – 4 pm on weekdays) 040 335 6880 or 03 5691 7600. Patients are taken in one at a time, in order to secure the appropriate protective measures and hygiene.

Do not call the general emergency number or the emergency room unless you are in urgent need for care.

The aim is to assure that patients with serious symptoms receive care.

Please contact health care officials only if you have serious symptoms such as severe shortness of breath or your overall condition is deteriorating.

Always call first, in order to prevent the virus from spreading:

TAYS Valkeakoski (Salonkatu 24): 03 5691 7596.

General emergency number: 112 (only for cases that require urgent care).

Impact of the corona virus on town activities

Social affairs and health services

If you are experiencing flu symptoms, do not visit in the health care center.

The staff in the health care center wears face masks in all situations.

Senior citizens

A service point Lähitori is open.

An advisory hotline for senior citizens 040 335 7416 is open during office hours. This number provides assistance for example in issues like grocery shopping.

For health related questions, you can directly contact the nurse designated to you by the health centre or call 03-56917600 at 8.15-10 am and 1-2 pm.

Schools and early education

Teaching in schools is organized as normal.

It is recommended that students use face masks in schools. Students are responsible for buying the face masks themselves.

Kindergartens remain open. Based on the guidelines set by the national government, early education units and pre-school teaching continues. The use of face masks is recommended in kindergartens. It is also recommended that parents wear a face mask when they are visiting in the kindergarten.

Culture, sports and recreation 

Hobby activities for adults, young people and children are now possible indoors. It is still important to keep a physical distance from other people.

The municipal library is open.

The municipal theatre and Voipaala arts centre are open. The number of participants in the theatre and Voipaala arts center are still limited.

Municipal recreational spaces can now be rented.

Market square activity is also open.

Administration and other activities

The doors of the city hall are closed. Customer service takes place primarily via telephone or email. Appointments must be arranged separately.

Other basic services arranged by the municipality continue as normal. Customer service is limited partly to telephone and email or in some cases arranged by appointment.

The municipal political entities (e.g. city council, city board and committees) continue to operate.